Description
Junior Management / Management support couple (Lodge anchor; Field guide/maintenance assistant)
management support couple (lodge anchor/maintenance/field guide/FoH).
Couple
required to cover all aspects of lodge management when senior management on leave.
She: Lodge Anchor
Responsible for assisting lodge manager in all areas of lodge management; reservations, office administration
lodge staff management, marketing
Him: Field guide/lodge & reserve maintenance support
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and participating in hiring and training, and keeping management updated on team performance. Operations: Monitor service levels Use quality monitoring data management systems Monitor customer queries/complaints and ensure deficiencies People Management: Manage and lead the Contact Centre team Identify areas of development Coach Coach and manage individual/team performance Reporting: Monitor daily helpdesk reports Provide trend data
reservations via phone, email, or online booking systems. Processing Rentals: Complete rental agreements customer feedback. Fleet Management Vehicle Availability: Monitor and manage vehicle availability to ensure of rental cars. Coordination: Coordinate with maintenance teams to ensure vehicles are serviced and ready
first contact within the Clients Relationship Management environment
The incumbent will be responsible frame.
Update on all the relevant GPAA systems.
Provide Client liaison services within the regarding outstanding queries.
Relationship management on any changes happening in the various sections insurance/employee benefits or client relationship management/client care preferably in Life Insurance or Employee insurance/employee benefits or client relationship management/client care preferably in Life Insurance or Employee
in the use Microsoft Office Suite; Sound time management skills; High level of confidentiality and ability of all documents onto the Electronic Data Management System adhering to recordkeeping policies and procedures;
Introduction Join a leading company in the Mpumalanga area if you looking to broaden your expertise and skillset
systematic, methodical and orderly manner. Time management and planning skills Ability to effectively prioritize