limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work Provide administration, cash handling and customer service duties; Recording and registering of all documents
agent you will play a crucial role in the customer service and sales operations of our car rental company responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them rental needs. Answering Inquiries: Respond to customer questions about vehicle availability, rental terms policies. Resolving Issues: Address and resolve customer complaints or concerns promptly and professionally agreements, explain terms and conditions, and ensure customers understand their responsibilities. Vehicle Inspections:
determine customer service levels Use quality monitoring data management systems Monitor customer queries/complaints Coordinate call calibration sessions Analyze customer service levels Take corrective action to rectify deficiencies Experience: 3-5 years experience in Call Centre or Customer Relationship Management
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
reservations, office administration, front of house and service, lodge staff management, marketing
Him:
assisting with general maintenance, front of house and service.
Her: Tourism/hospitality qualifications skills and experience. Hosting experience and service. Good administration skills/attention to detail of birds/trees a bonus. Hosting experience and service. General maintenance skills and experience. Land
practical/workplace experience in the Financial Services industry. A reas of responsibility may include Term Insurance Call Centre: Medical Aid client servicing, claims, new business and health benefits administration independently and in a team orientated environment Service driven, a sense of urgency and a team player. Adapts