Store is looking for a professional and passionate service-orientated representative who will foster positive customer, by answering queries, providing exemplary service and adapting your approach depending on individual timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal is an advantage. High attention to detail and service-orientated. Comfortable working in a fast-paced
Store is looking for a professional and passionate service-orientated representative who will foster positive customer, by answering queries, providing exemplary service and adapting your approach depending on individual timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal is an advantage. High attention to detail and service-orientated. Comfortable working in a fast-paced
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
sales, claims, administration and office-based services to international clients across numerous different our clients with 24-hour uninterrupted support services. Job Description: We are seeking an experienced managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee operations of the contact center, ensuring adherence to service level agreements (SLAs) and operational metrics to jobsintellibpo.com , Subject Line “Campaign/Service Delivery Manager”. R30 000.00 to R40 000.00
customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service excellence Address and assign all incoming calls to drive Service Level Agreements (SLA's) achievement for customer and turnaround of calls logged. Monitor service request Service Level Agreement's and advise all relevant procedures. Conduct quality assurance check on all service orders results. Review incomplete incidents with experience in call management within the IT managed services industry Computer Literacy (Excel, Word, Internet
as applicable, from the job cards/service reports after every service and repair has been carried out
billing is done in a timely manner To ensure that Service Levels are always met. Liaising with suppliers Internal systems updated. Knowledge of Customer Service. NQF5 in Project Management/supply chain management
sales, claims, administration and office-based services to international clients across numerous different our clients with 24-hour uninterrupted support services. We are looking for experienced Contact Centre environment. Experience in a BPO outsource call centres servicing international clients. Must have at least 5 years'
sales, claims, administration and office-based services to international clients across numerous different 24-hour uninterrupted support services. We are looking for Customer Service Consultants for an exciting
addressing customers' questions about products and services. Provide accurate, valid and complete product retain customers who want to cancel products or services through inbound or outbound communication channels