Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is analytics and reporting, workforce management, call accounting tools, and more. Answering Inbound calls, Handling Collecting and reporting feedback, Training new onboard agents, Dispatching technician/driver according to the
billing rules are updated Daily reporting on various accounts Grade 12 Knowledge of Astea (preferable) 1 – 2
of Position:
The Customer Service Agent is responsible to effectively assist customers with
seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town IF YOU ARE NOT limited to) reservation requests, Hotels Honors account/promotional information, service/stay related concerns
seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town This is a role limited to) reservation requests, Hotels Honors account/promotional information, service/stay related concerns
We're Urgently seeking Supervisor - Call Centre Agents - 6 Months Contract - Centurion. The purpose is minimum requirements will be considered Manage , coordinate, and track the customer service team activities objectives. Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis support experience or experience as a client service agent. Track record of over-achieving quotas and targets
Leaders to join and leader a team of customer care agents and quality assessor for an international company Monthly meetings Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your
leadership and mentorship to a team of supervisors and agents, promoting professional development and high performance
Centre (BPO) industry. Responsibilities: Training coordination. Compiling and preparing training material.
are currently looking for CIC Team Leader to coordinate, manage and control the activities of the Inbound/Outbound