Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is Collecting and reporting feedback, Training new onboard agents, Dispatching technician/driver according to the (jobscoin.com) for jobs seekers and employers. Do not pay any type of payment to get the job or hire someone
To ensure correct allocation of calls, follow-up on call closure as well as first time fix, and to close the loop by providing feedback on customer call resolution satisfaction and ensure that customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service exce
of Position:
The Customer Service Agent is responsible to effectively assist customers with
seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town IF YOU ARE NOT
seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town This is a role
Leaders to join and leader a team of customer care agents and quality assessor for an international company Stats Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings meetings Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team Instructions and Discussions Ensuring that your Daily / Weekly / Monthly tasks are done timeously Coaching and
We're Urgently seeking Supervisor - Call Centre Agents - 6 Months Contract - Centurion. The purpose is support experience or experience as a client service agent. Track record of over-achieving quotas and targets
leadership and mentorship to a team of supervisors and agents, promoting professional development and high performance
procedures and policies including adherence to the Weekly vehicle check procedure