Quality Service Manager Jobs in South Africa
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Customer service / support
- Contract
Contract Manager
Johannesburg
Annual cost to company package
Grade 12, coupled with a relevant Tertiary qualification
Good Excel skills. Proficiency on Autoline will be a definite advantage
Duties will include -
- Monitor processes and implement, maintain and/or improve procedures and/or systems to ensure effective and efficient proces
share this job on whatsappManagement Agent Jhb
It Empowerment ConsultingJohannesburg
To ensure correct allocation of calls, follow-up on call closure as well as first time fix, and to close the loop by providing feedback on customer call resolution satisfaction and ensure that customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service exce
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