A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational Development) responsibility for the management of the secondary services contract for Western Cape Government. This is is multifunctional role that spans across client relationship management and training and organisational management and SLA adherence Client retention and excellent customer experience. Client risk management. Management Management of all secondary services which includes, account management, consulting, and facilitation on
professional prompt service to export shippers in respect of their shipments and to provide in office support to the Export Client Services Assistants are fulfilled. Customer Service Resolve all client queries /complaints /complaints initiated by the client and ensure that the relevant SDM is advised of same. Action canvassing canvassing where required. Visit clients with SDM and resolve problems/educate clients whenever necessary. Check list and rectify errors where required. Ensure VIP client requirements are met. Action container departments
recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational Development) responsibility for the management of the secondary services contract for Western Cape Government. This is is multifunctional role that spans across client relationship management and training and organisational management and SLA adherence Client retention and excellent customer experience. Client risk management. Management Management of all secondary services which includes, account management, consulting, and facilitation on
Our client is looking for a talented individual to join their team as a Service Advisor experience working in a franchise dealership as a Service Advisor
Security Officer in a Ship, City Centre, Cape Town. Company Name: Prinsloo and CO. Security officer to work
needed
-Our client in the BPO (international) Call Centre are looking for strong customer service candidates have 1 year call centre experience in Customer Service
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective navigate computers and software applications (MS Office, Word, Excel, etc.) Able to commit to the entirety
My client is a leading Courier Freight company that specializes in providing top-notch products/services are committed to delivering exceptional customer service and ensuring customer satisfaction at all times times. They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Capet Town. Job Overview: As a Customer Service Agent, you will be responsible for interacting with customers information in response to inquiries about products and services and to handle and resolve any customer complaints