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Senior Client Services Officer Jobs in Cape Town, Western Cape

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Customer Service Agent Cape Town NEW

 Believe Resourcing Pty LtdCape Town Region  Salary: R11,000 CTC per month

our Client: Join a global leader serving diverse sectors including automotive, financial services, healthcare a workforce of over 100,000 professionals, our client excels in delivering exceptional customer experiences About the Role: As a full-time French Customer Service Agent based in Cape Town, South Africa, you'll customer satisfaction and delivering outstanding service. Your role will involve handling inbound and outbound needs effectively; Deliver exceptional customer service that enhances the company's reputation and fosters


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Senior Manager

 ExlCape Town Region

achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts


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Senior Manager Cape Town

 ExlCape Town Region

achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts


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Vice President -operations - Cpt NEW

Cape Town City Centre

experiences for Customer Care, Sales, and Collections clients, resulting in superior satisfaction ratings.

  • Cultivate with key clients served by the team.
  • Serve as the primary relationship manager for clients supported all functional areas of the team.
  • Address client concerns promptly to maintain high satisfaction
  • Identify and mitigate risks for at-risk clients by allocating appropriate resources.
  • Analyze
  • Analyze metrics from various sources to identify service issues, determine root causes, and implement necessary


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  • Agent Parow NEW

     Medipost PharmacyParow

    as a whole Handling of queries and feedback to clients and the business Ability to arrange special requests Actively involved in office meetings/ communications Relationship with drivers/office staff Communication the logistics industry 1-2 years in a customer services role. Computer literacy. Fully bilingual (English) empathy, conflict resolution skills, customer service orientation, accuracy, data capturing skills, interpersonal


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    Pod And Tracking Agent NEW

     Medipost PharmacyParow

    as a whole Handling of queries and feedback to clients and the business Ability to arrange special requests Actively involved in office meetings/ communications Relationship with drivers/office staff Communication the logistics industry 1-2 years in a customer services role. Computer literacy. Fully bilingual (English) empathy, conflict resolution skills, customer service orientation, accuracy, data capturing skills, interpersonal


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    Call Centre Manager Cape Town, South Africa

     Excellent StaffingCape Town Region

    allocate resources to meet call volumes and maintain service levels. Capacity vs Actual Resources and tools team leaders - Rentals and sales etc 3. Customer Service Excellence Customer Interaction: Ensure that all processes to ensure high standards of customer service. 4. Strategic Planning Goal Setting: Develop and indicators (KPIs) and operational metrics, for senior management. 6. Compliance and Standards Regulatory Personal Information Act (POPIA). Calls recorded and clients to be informed that some of our people work under


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    Call Centre Manager NEW

     Excellent StaffingCape Town Region

    allocate resources to meet call volumes and maintain service levels. Capacity vs Actual Resources and tools team leaders - Rentals and sales etc 3. Customer Service Excellence Customer Interaction: Ensure that all processes to ensure high standards of customer service. 4. Strategic Planning Goal Setting: Develop and indicators (KPIs) and operational metrics, for senior management. 6. Compliance and Standards Regulatory Personal Information Act (POPIA). Calls recorded and clients to be informed that some of our people work under


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    Field Manager Cape Town NEW

     Unique PersonnelSouth Africa

    we now recruit internationally for over 5000 clients Primary Purpose of the Job: • Manage and supervise sites and sorters to ensure a high quality of service is offered, on-site, to our customers. • Effectively PGS policy and delivering the PGS copy to Head Office on a weekly basis. • Compile weekly and pre-planning meetings to be attended with Customer Liaison Officer. • Inform client monthly of the sorter bonus incentive portal with each client • Purchase Orders must be monitored and requested from client • All site specific


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    Shop Assistant

    Cape Town City Centre

    One of our clients based in Paarl, is looking for a Shop Assistant to join their tea Industry.

    Requirements:

    Customer Service

    Matric

    Shop Assistant for 3-5 years

    Well


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