our Client: Join a global leader serving diverse sectors including automotive, financial services, healthcare a workforce of over 100,000 professionals, our client excels in delivering exceptional customer experiences About the Role: As a full-time French Customer Service Agent based in Cape Town, South Africa, you'll customer satisfaction and delivering outstanding service. Your role will involve handling inbound and outbound needs effectively; Deliver exceptional customer service that enhances the company's reputation and fosters
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts
experiences for Customer Care, Sales, and Collections clients, resulting in superior satisfaction ratings.
as a whole Handling of queries and feedback to clients and the business Ability to arrange special requests Actively involved in office meetings/ communications Relationship with drivers/office staff Communication the logistics industry 1-2 years in a customer services role. Computer literacy. Fully bilingual (English) empathy, conflict resolution skills, customer service orientation, accuracy, data capturing skills, interpersonal
as a whole Handling of queries and feedback to clients and the business Ability to arrange special requests Actively involved in office meetings/ communications Relationship with drivers/office staff Communication the logistics industry 1-2 years in a customer services role. Computer literacy. Fully bilingual (English) empathy, conflict resolution skills, customer service orientation, accuracy, data capturing skills, interpersonal
allocate resources to meet call volumes and maintain service levels. Capacity vs Actual Resources and tools team leaders - Rentals and sales etc 3. Customer Service Excellence Customer Interaction: Ensure that all processes to ensure high standards of customer service. 4. Strategic Planning Goal Setting: Develop and indicators (KPIs) and operational metrics, for senior management. 6. Compliance and Standards Regulatory Personal Information Act (POPIA). Calls recorded and clients to be informed that some of our people work under
allocate resources to meet call volumes and maintain service levels. Capacity vs Actual Resources and tools team leaders - Rentals and sales etc 3. Customer Service Excellence Customer Interaction: Ensure that all processes to ensure high standards of customer service. 4. Strategic Planning Goal Setting: Develop and indicators (KPIs) and operational metrics, for senior management. 6. Compliance and Standards Regulatory Personal Information Act (POPIA). Calls recorded and clients to be informed that some of our people work under
we now recruit internationally for over 5000 clients Primary Purpose of the Job: • Manage and supervise sites and sorters to ensure a high quality of service is offered, on-site, to our customers. • Effectively PGS policy and delivering the PGS copy to Head Office on a weekly basis. • Compile weekly and pre-planning meetings to be attended with Customer Liaison Officer. • Inform client monthly of the sorter bonus incentive portal with each client • Purchase Orders must be monitored and requested from client • All site specific
One of our clients based in Paarl, is looking for a Shop Assistant to join their tea Industry.
Requirements:
Customer Service
Matric
Shop Assistant for 3-5 years
Well