Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions quality standards; Create and update customer experience reports; Analyze data to identify areas for improvement; PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in a quality role;
relevant qualification advantageous
Afrikaans • 1 year call centre or customer service experience Key Competencies: • Knowledge in Computer Hardware communication Skills. • Personal Leadership / Ability to self-motivate / Personal impact • Organisational
is essential for this role.
their family or friends. Vibrant, enthusiastic a person that can think out the box and a good problem solver computer literate, must have customer care work experience. Matric Credit & Criminal Clear Must be computer
Learnership At least 2 years experience in a retail meat market Super-marketing experience would be advantageous application and all personal information provided herein is protected under the Protection of Personal Information Act, as well as the processing of any further personal information requested by us in the future including
Learnership At least 2 years experience in a retail meat market Super-marketing experience would be advantageous application and all personal information provided herein is protected under the Protection of Personal Information Act, as well as the processing of any further personal information requested by us in the future including
services to the consumer. Customers respect this personalized approach adding loyalty to your brand. REQUIREMENTS:
individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers
skillsTechnical abilitiesA minimum of 1-2 years working experience in dual-focus (back-office & voice) within
within an inbound/outbound contact center experience
individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers
skillsTechnical abilitiesA minimum of 1-2 years working experience in dual-focus (back-office & voice) within
within an inbound/outbound contact center experience