processing of credits and emergency documents. Attend to customer queries and refer those beyond control processing of credits and emergency documents. Attend to customer queries and refer those beyond control
incoming volume in the queues, report on daily attendance,
notify any deviations in real-time and
Daily update of operational management reports (attendance, performance, executive reports, among others)
least have 1-2 years experience. If interested attend the interview in our Spa in Pretoria East on Thursday
primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality
Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings Pull and Monitor Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres to operational
required. R10 000 to R13 000 Plus incentives (Attendance and Performance).
and support to your client base Administration: Attend to the personal tasks assigned by the Brokers for
and support to your client base Administration: Attend to the personal tasks assigned by the Brokers for
documentation including the Occurrence Book (OB) Attend to incidences as and when they are reported Matric
documentation including the Occurrence Book (OB) Attend to incidences as and when they are reported Matric