the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Customer Service Administration Officer to join our client’s Corporate and Financial Services team. The Customer Service Officer role is to to provide the highest possible standard of customer service ensuring communication skills; Administration and Customer Service experience; Highly motivated and able to work autonomously Provide administration, cash handling and customer service duties; Recording and registering of all documents policies and procedures; Provide excellent customer service in both face-to-face situations and on the telephone;
agent you will play a crucial role in the customer service and sales operations of our car rental company and responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and Sales and Upselling Promoting Services: Promote additional services such as GPS rental, insurance, and with maintenance teams to ensure vehicles are serviced and ready for rent. Logistics: Arrange for vehicle more customers. Training: Train new employees on rental procedures and customer service standards. Compliance:
assessing performance, participating in hiring and training, and keeping management updated on team performance groups Analyze statistics to determine customer service levels Use quality monitoring data management systems Coordinate call calibration sessions Analyze customer service levels Take corrective action to rectify deficiencies
estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer development coach /mentor and on-going learning and training First class technology A great culture with people
estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer development coach /mentor and on-going learning and training First class technology A great culture with people
reservations, office administration, front of house and service, lodge staff management, marketing
Him:
assisting with general maintenance, front of house and service.
Her: Tourism/hospitality qualifications skills and experience. Hosting experience and service. Good administration skills/attention to detail of birds/trees a bonus. Hosting experience and service. General maintenance skills and experience. Land
practical/workplace experience in the Financial Services industry. A reas of responsibility may include Term Insurance Call Centre: Medical Aid client servicing, claims, new business and health benefits administration independently and in a team orientated environment Service driven, a sense of urgency and a team player. Adapts