Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
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Reference: PTA000208-CDW-2 Our Client is looking for a Service Administrator/Technical Scheduler, located in Sandton Responsibilities: Administrative Duties: Handle incoming service requests via phone, email, or in-person visits Maintain accurate records of customer inquiries, service requests, and resolutions. Coordinate with various resolution of customer issues. Prepare reports on service activities, including trends, performance metrics streamline operations. Technical Scheduling: Schedule service appointments for technicians based on customer
responses, and feedback.
an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class shopping command of the English language Basic customer service Willing and able to work retail hours The post
spoken communication skills – Strong customer service skills – A friendly and professional telephone
replacement parts. Customer service. To provide an exceptional level of service to current and prospective
replacement parts. Customer service. To provide an exceptional level of service to current and prospective