professional and efficient technical support to Customers for product complaints whilst considering business professional and efficient technical support to Customers for product complaints whilst considering business reputational risk, food safety, financial risk, and customer satisfaction. To drive appropriate solutions in Operations and Quality Management Relevant courses Customer Service Excellence Required Experience: 3 to 5 years' Office, SAP, Power BI) Customer Service Excellence Sound knowledge applicable to Customer Care regulatory information
professional and efficient technical support to Customers for product complaints whilst considering business professional and efficient technical support to Customers for product complaints whilst considering business reputational risk, food safety, financial risk, and customer satisfaction. To drive appropriate solutions in Operations and Quality Management Relevant courses Customer Service Excellence Required Experience: 3 to 5 years' Office, SAP, Power BI) Customer Service Excellence Sound knowledge applicable to Customer Care regulatory information
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Service Consultant is to play a pivotal role in enhancing member experience by acting as mentors and coaches received the order, send members details to an ICU consultant for them to follow up and assist Missing items contact details and full notes. Follow up with the Consultant for an invoice number Members without collection
The Customer Service Representative (Sales Support) will play a crucial role in assisting our International
providing top-notch support to our international customers. The ideal candidate will possess
strong
/>strong English communication skills, a customer-centric attitude, and the ability to handle
multiple
professionally to customer inquiries via phone, email, and live chat.
- Assist customers with product
quotes, processing orders,
and managing customer accounts.
- Coordinate with other departments
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Service Consultant is to play a pivotal role in enhancing member experience by acting as mentors and coaches received the order, send members details to an ICU consultant for them to follow up and assist Missing items contact details and full notes. Follow up with the Consultant for an invoice number Members without collection
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale