be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
THE JOB
Manages and builds a high-performance call center of CLO’s with a clear vision to provide world-class
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
relationship with each individual who is part of the call center structure.
Document performance agreements
Conduct remote live listens of at least 3-5 calls per week per CLO area.
Conduct required performance
daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification of administration functions Matric At least 2 years in call centre operator role Strong communication skills Must English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
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responsibilities include handling inbound and outbound calls, addressing customer inquiries, resolving issues
qualification
2 Years of relevant experience in a Call Centre
FMCG experience would be advantageous
be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
Vodacom Add-On LinesÂ
JOB PURPOSE
The of their needs and that ensure that unresolved calls are escalated to the correct internal stakeholders stakeholders. The Agent is expected to maintain a call back methodology, ensuring all clients not successfully electronic diary or any applicable app is set for call backs.
KEY RESPONSIBILITIES:
- Making calls to clients for purposes of sales, payments, updates
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Excellence Handling inbound and outbound customer calls professionally Provide accurate information about follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Excellence Handling inbound and outbound customer calls professionally Provide accurate information about follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team