Customer Insights Analyst Jobs in South Africa
- Western Cape (3)
- Gauteng (3)
Customer service / support
- Freerecruit (38)
- Z&a Recruitment (22)
- Capita South Africa (18)
- Exl (14)
- Old Mutual Personal Financial Advice (12)
- Unique Personnel (12)
- Job Crystal (10)
- Thanda Human Capital (6)
- Bontle Ke Botho Ltd (4)
- Careerbox (4)
Customer Experience Analyst Woodstock
Believe Resourcing Pty Ltd
Woodstock
Salary: R27 000 CTC per month Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type innovative company, dedicated to delivering exceptional customer experiences. They are committed to fostering a improvement, and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis to ensure quality standards; Create and update customer experience reports; Analyze data to identify areas
share this job on whatsappCustomer Advisor
Capita South AfricaCape Town City Centre
a key focus on doing the right thing for each customer - deliver solutions that meet their individual individual needs. Identifying vulnerable customers and adapting approach, providing additional support when required required. Handling escalated customer queries with empathy and integrity, logging accurately Dealing with with the scope and level of this role. Handling customer queries and delivering high quality service throughout is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong
Customer Advisor
Capita South AfricaCape Town City Centre
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both both internal & external customers made via all the available channelTo accurately capture data and bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the
Customer Advisor
Capita South AfricaCape Town City Centre
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include include billing enquiries, changes or updates to customer accounts and product-related questions. In addition conversations with customers to generate sales. This role is perfect for individuals who are customer-focused,
Customer Advisor
Capita South AfricaCape Town City Centre
interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Learnership Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately
Customer Advisor
Capita South AfricaCape Town City Centre
Job Description: Role: Customer Service Advisor Role Objective As a member of a highly skilled and motivated communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
Customer Advisor
Capita South AfricaCape Town City Centre
Job Description: Role: Customer Advisor Role Objective As a member of a highly skilled and motivated communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
Customer Care Specialist
Durban
Market related client is looking for a dedicated and enthusiastic Customer Care Specialist to join their dynamic team. This involves providing exceptional customer service and support, ensuring customer satisfaction and loyalty in ties:
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide
- Provide detailed product information and support to customers.
- Process orders, returns, and exchanges exchanges efficiently and accurately.
- Resolve customer complaints and issues with a focus on achieving
Customer Service Consultant Pinelands
Quest Staffing SolutionsPinelands
R15 000 per month We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
Conference Customer Liaison Specialist
Time PersonnelSandton
Minimum 3 years' experience in administration and customer service Computer literate – Word and Excel Excellent ensuring the booking details are correct and no customer accounts are blocked on the system Load booking
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