DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved for the purpose of up skilling them on process-related updates, coaching, mentoring & providing assistance Matter Expert for the purpose of handling process related issues; queries and escalated transactions. QCA/CEA
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved for the purpose of up skilling them on process-related updates, coaching, mentoring & providing assistance Matter Expert for the purpose of handling process related issues; queries and escalated transactions. QCA/CEA