and mentor trainers to help develop the required skill sets Develop training materials, activities, and methods, techniques, and/or sources of information Skills /Ability to: Assess pre process/process training evaluation of performance. Agents for the purpose of up skilling them on process-related updates, coaching, mentoring interactions Effective coaching and good communication skills Help staff maintain the right values and following Centricity Skills required: Technical Skills MS Office skills for reporting Process Specific Skills Excellent
and mentor trainers to help develop the required skill sets Develop training materials, activities, and methods, techniques, and/or sources of information Skills /Ability to: Assess pre process/process training evaluation of performance. Agents for the purpose of up skilling them on process-related updates, coaching, mentoring interactions Effective coaching and good communication skills Help staff maintain the right values and following Centricity Skills required: Technical Skills MS Office skills for reporting Process Specific Skills Excellent