related to the field/s –either as employment or consultancy. An ideal candidate will exhibit a strong commitment
related to the field/s –either as employment or consultancy. An ideal candidate will exhibit a strong commitment
interviews with employees, focus groups, or consultation with the Contact Centre Training Manager and communication and interpersonal skills. Excellent customer service skills. Strong attention to detail. Portray
interviews with employees, focus groups, or consultation with the Contact Centre Training Manager and communication and interpersonal skills. Excellent customer service skills. Strong attention to detail. Portray
providing student support, and maintaining excellent customer service Maintaining strong working relationships Cross-functional awareness / organisational understanding. Customer service orientation. Conceptual thinking. Ability one's emotions and reactions is a key part of customer service Maintain high ethical standards personally
providing student support, and maintaining excellent customer service Maintaining strong working relationships Cross-functional awareness / organisational understanding. Customer service orientation. Conceptual thinking. Ability one's emotions and reactions is a key part of customer service Maintain high ethical standards personally
motivation, quality and performance. Passion for Customer Service. Experience in the use of technology to
organisations. Strong relationship-building and consulting skills. Strong interpersonal relationships; and
community. Some time may be allocated to this in consultation with HOD on a case by case basis. Personal Development:
community. Some time may be allocated to this in consultation with HOD on a case by case basis. Personal Development: