high level of production and to train on an on-going basis. Specific Role Responsibilities • Levels 1 – department on the job experience aligned to the level of competence achieved through the CBMT programme
interviews with employees, focus groups, or consultation with the Contact Centre Training Manager and
interviews with employees, focus groups, or consultation with the Contact Centre Training Manager and
requirements. An appropriate Doctoral degree at NQF level 10 in Operations Management/Industrial Engineering postgraduate supervision at master's and doctoral levels. Competencies and Behavioural Attributes: Good communication skills (written and verbal with a high level of proficiency in English). Good planning and organisational
requirements. An appropriate Doctoral degree at NQF level 10 in Operations Management/Industrial Engineering postgraduate supervision at master's and doctoral levels. Competencies and Behavioural Attributes: Good communication skills (written and verbal with a high level of proficiency in English). Good planning and organisational