research programmes. Job specification: The Department of Quality and Operations Management currently has a full-time Operations Management, Management Services and Quality. Quality and Operations Management includes a activities from managing quality and process strategy to human resources and supply chain management. Students opportunities in production supervision, factory management, product development, flow and cost control, (Departmental/service) modules. Developing and managing study material for allocated modules. Supervising
research programmes. Job specification: The Department of Quality and Operations Management currently has a full-time Operations Management, Management Services and Quality. Quality and Operations Management includes a activities from managing quality and process strategy to human resources and supply chain management. Students opportunities in production supervision, factory management, product development, flow and cost control, (Departmental/service) modules. Developing and managing study material for allocated modules. Supervising
production and to train on an on-going basis. Specific Role Responsibilities • Levels 1 – 4: 4 yr. contract
consultation with the Contact Centre Training Manager and management. Ensures that the identified training needs comprehensive assessment reports to contact centre management. Monitors the e-learning programme and initiates interventions with the Contact Centre Training Manager if the expected performance improvements are not pro-active. Excellent problem-solving and people management skills. Must have a strong sense of accountability
consultation with the Contact Centre Training Manager and management. Ensures that the identified training needs comprehensive assessment reports to contact centre management. Monitors the e-learning programme and initiates interventions with the Contact Centre Training Manager if the expected performance improvements are not pro-active. Excellent problem-solving and people management skills. Must have a strong sense of accountability