processing. Facilitates training programmes and/or interventions in line with Workplace Skills Plan (WSP), developmental coordinates external training interventions as required. Presents training interventions utilizing a variety of training. Monitors and records completed training interventions on the online HIS system. Captures and submits reports. Discuss alternative training methods and interventions with the Contact Centre Training Manager if
processing. Facilitates training programmes and/or interventions in line with Workplace Skills Plan (WSP), developmental coordinates external training interventions as required. Presents training interventions utilizing a variety of training. Monitors and records completed training interventions on the online HIS system. Captures and submits reports. Discuss alternative training methods and interventions with the Contact Centre Training Manager if
standards Design and assess learning material and interventions Facilitate learning process, incl. theoretical
and/or implementation of change management interventions Ability to analyse and interpret data Attention
provide theoretically based, and practical interventions and developmental opportunities to both Academic
provide theoretically based, and practical interventions and developmental opportunities to both Academic
social impact programmes and activities and interventions relating to leadership Serving on internal department
social impact programmes and activities and interventions relating to leadership Serving on internal department