Reference: PTA000208-CDW-2 Our Client is looking for a Service Administrator/Technical Scheduler, located in Sandton Responsibilities: Administrative Duties: Handle incoming service requests via phone, email, or in-person visits Maintain accurate records of customer inquiries, service requests, and resolutions. Coordinate with various resolution of customer issues. Prepare reports on service activities, including trends, performance metrics streamline operations. Technical Scheduling: Schedule service appointments for technicians based on customer
organisations. Our company offers the following services IT, wirless and Networking, digital security and to meet specific client needs. Client Advisory Services: Providing recommendations for new ways of working products or services, such Microsoft Office 365, Redstar, Exchange, Lync, and SharePoint services. Administrative Skills in documenting processes, call logs, and service reports accurately for future reference and compliance
products or services, such Microsoft Office 365, Redstar, Exchange, Lync, and SharePoint services. Providing Skills in documenting processes, call logs, and service reports accurately for future reference and compliance
market. Key Responsibilities: Sales and Customer Service: Develop and maintain strong relationships with Customer-focused with a commitment to providing exceptional service. Strong problem-solving skills and attention to
market. Key Responsibilities: Sales and Customer Service: Develop and maintain strong relationships with Customer-focused with a commitment to providing exceptional service. Strong problem-solving skills and attention to