customer adoption and usage of digital products and services Performance will be measured against product sales experience (essential) Experience with Digital service and product management (essential) Product Development
management, preferably in the technology or financial services industry. Key Responsibilities: Audit Findings management and supervision of the front-line customer servicing team (COPS) to ensure SLAs while optimising on
manage the delivery of high-risk products and services, ensuring successful outcomes. Coaching less experienced decision-making, steering the direction of product and service delivery. Skills Advanced commercial and financial
knowledge of mobile money, fintech and financial services Understanding of regulatory environment and future
related to DNS, routing, authentication, VPN, proxy services and DDOS mitigation technologies Windows, UNIX
with a working knowledge of the telecommunication service provider requirements within these environments
investigations as required providing technical consultation services relating to spectrum (e.g: evaluation of impacts