Property Management Software Industry requires a Customer Success Consultant for their call centre in Somerset appropriate Handle and resolve customer requests and complaints Minimize customer churn by pro-active client client consultations Improve customer experience through product support in product design and product development make informed decisions Passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
West. Responsible for solving customers cases through a variety of customer contact channels which include documents System training via zoom to ensure that customer users have adequate basic, intermediate, and advance