UNIVERSITY (VANDERBIJLPARK CAMPUS) DIVISION: IT SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION description PURPOSE OF THE POSITION: Provide an advanced Service Desk and information communication technology installation Participate in projects and tasks. KEY RESPONSIBILITIES: Service Desk and Incident Management: Log, analyse, investigate telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable Incident Management Process Assists with escalated service tickets and complicated situations. Escalate complex
UNIVERSITY (VANDERBIJLPARK CAMPUS) DIVISION: IT SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION description PURPOSE OF THE POSITION: Provide an advanced Service Desk and information communication technology installation Participate in projects and tasks. KEY RESPONSIBILITIES: Service Desk and Incident Management: Log, analyse, investigate telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable Incident Management Process Assists with escalated service tickets and complicated situations. Escalate complex
FINANCE AND FACILITIES DEPARTMENT: PROTECTION SERVICES POSITION NUMBER: N003001 VACANCY: SENIOR MANAGER Protection Services. · Communicate effectively with all stakeholders with regards to protection services through management effectiveness of the NWU Protection Services Security . Incident Information Management · Ensure information are escalated to the Director: Protection Services · Implementation of the interpretation of incident needs. · Ensure that training of NWU Potection Services Officers is in aaccordance with the PSIRA and
FINANCE AND FACILITIES DEPARTMENT: PROTECTION SERVICES POSITION NUMBER: N003001 VACANCY: SENIOR MANAGER Protection Services. · Communicate effectively with all stakeholders with regards to protection services through management effectiveness of the NWU Protection Services Security . Incident Information Management · Ensure information are escalated to the Director: Protection Services · Implementation of the interpretation of incident needs. · Ensure that training of NWU Potection Services Officers is in aaccordance with the PSIRA and
community engagement in projects and service learning. Service the broader higher education community
community engagement in projects and service learning. Service the broader higher education community
Maintaining good interpersonal relations and a client-service orientation. · Demonstration of language proficiency
Maintaining good interpersonal relations and a client-service orientation. · Demonstration of language proficiency
scholarly and subject-related work · Provide relevant service to the community · Advise and mentor students ·
scholarly and subject-related work · Provide relevant service to the community · Advise and mentor students ·