Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Property Investment Company, is looking for a Booking Agent to join their team in Cape Town . Requirements: of experience in a telesales role Make 100 – 120 calls per day Maintain professional telephone etiquette industry beneficial Duties and Responsibilities: Calling our clients/incoming leads on Pipedrive Following Following up on client queries Make 100 – 120 calls per day Book consultations for Property Consultants and
Property Investment Company, is looking for a Booking Agent to join their team in Cape Town . Requirements: of experience in a telesales role Make 100 – 120 calls per day Maintain professional telephone etiquette industry beneficial Duties and Responsibilities: Calling our clients/incoming leads on Pipedrive Following Following up on client queries Make 100 – 120 calls per day Book consultations for Property Consultants and
support from team members Support from Booking Agents with scheduling of consultations Working on world potential of between R 1 mil – R 2 mil p/a No cold calling Access to a 300 000 strong database of potential consultations with clients Work directly with Booking Agents as well as our team of inhouse IGrow experts including
support from team members Support from Booking Agents with scheduling of consultations Working on world potential of between R 1 mil – R 2 mil p/a No cold calling Access to a 300 000 strong database of potential consultations with clients Work directly with Booking Agents as well as our team of inhouse IGrow experts including
fees payable Filing Debit Orders Updating rental agents on lease expire, notices to vacate and new tenants keeping Deposit Refunds Reconciling Payments Updating agents stock list daily Attending AGM's on behalf of investors
fees payable Filing Debit Orders Updating rental agents on lease expire, notices to vacate and new tenants keeping Deposit Refunds Reconciling Payments Updating agents stock list daily Attending AGM's on behalf of investors
Operating of the switchboard, including answering calls, taking messages and general reception. Greeting/attending
Operating of the switchboard, including answering calls, taking messages and general reception. Greeting/attending