eMalahleni (Witbank). This role is responsible for managing field teams, comprising field team technicians every day (Project Management) Manage numerous teams and track daily tickets. Manage customer and employee Quality assurance of field teams' work. Performance management of field team technicians. Oversee that teams daily summaries. Closing of tickets. Vehicle management (rentals, inspections etc.) Ensure our tracking and synergy between CE and Field Teams. Tool management. Collaborate with the Head of Customer Engagement