exists at Corporate Office for an experienced Customer Service Specialist in Network Planning Service formulation for Customer Care Lead research and benchmarking as input into the development of the customer care care strategy and obtain cross functional input - customer intelligence, forecast and applicable technical plans Define the Customer Care Policy & Procedures based on the targeted customer service culture practises in the field; and customer behaviour and trends in order develop customer engagement programs. Understand
in change review meetings as and when required. Customer Relationship Management Engage with ACSA Business and productive long-term business relationships. Customer Relationship Management Conduct regular stakeholder Participate in relevant airport forums. Share customer-related knowledge, formally and informally, to and services can potentially add value from a customer's perspective. Promote benefits of existing technologies with the IT Group to define solutions to enable customer support functions Develop communiqués to be approved
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism English Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism English Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism English Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism English Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem
space. Lead and manage staff members to maximize customer satisfaction and deliver services as per service service level agreements. Deliver services to customers by leveraging operational level agreements with internal