JOB PURPOSE: The Quality Assurance Coach is responsible for ensuring that the team maintains high standards This role involves monitoring, evaluating, and coaching staff to enhance their performance, improve accuracy ensure adherence to policies and regulations. The coach will work closely with team members to identify strategies to address them. Coaching and Training: Provide one-on-one and group coaching sessions to staff to data and metrics to measure the effectiveness of coaching and training initiatives. Compliance and Documentation:
active disease management, clinical care support, coaching and health education services to medical scheme