A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to improve and strengthen the customer's perception of service quality, through dedicated support expertise, and 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management, maintain a constructive relationship between the service provider and the customer based on understanding
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist and external customers. Train, coach and mentor Service Desk staff including career development. Oversee improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations and approval. Review survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric
experienced draughtsman for the role of Automotive Service Documentation and CAD Technician. This position Siemens NX and -Teamcenter to create and maintain Service Documentation of Truck Chassis Systems such as codes to OEM truck parts on Teamcenter. Publish Service Documentation to the customer database. Communicate planning, tracking, and reporting of drafting service activities. Supporting the EPC administrative process Apply here https://www.datafin.com/job/automotive-service-documentation-and-cad-technician/ OR e-mail a Word
world-class turnkey engineering designs, products and services for the Fuel & Energy industry, seeks a strong infrastructure including ensuring systems are secure and protected against cyber threats. You will also install other computer systems. Ensure systems are secure and protected against cyber threats. Install and maintain
and collaboratively with key stakeholders in service of the company's strategy Collaborating with the networks, servers, and data centers Ensuring data security, disaster recovery, and business continuity plans Managing information security & compliance Establishing and enforce IT security policies and practices practices to protect data and systems Ensuring compliance with industry standards and regulations (e.g., POPIA)
framework. Integrate with third-party APIs and services. Work with databases and write complex SQL queries in the existing codebase. Implement security and data protection measures, following industry best practices RESTful APIs and integration with third-party services. Understanding of authentication and authorization
join the Cape Town division of a dynamic Internet Service & Network Specialist. Support functions will years' work experience delivering Network Security Services in a customer environment with strong communication maintenance, monitoring and management of network security infrastructure and capability (hardware and software end-users in support of the Service Delivery Manager and Network Security Technical Manager. Create and escalated incidents, problems, and queries. Maintain service and quality levels according to of the company
and productivity. Security and Compliance: Implement robust security measures to protect sensitive data
Responsibilities include architecture design, system testing, security management, and second-line support. Requirements recurring or known issues to minimize the impact on services. 24 x 7 x 365 support of their Infrastructure Professional or similar) Qualifications Advantageous: Security Certification Microsoft SQL Certification Experience 2019) Backup and Recovery Internet Information Services (IIS) Nagios and Monitoring Linux (Ubuntu) Helpdesk ESXi Disaster Recovery/Risk Management Firewall / Security Experience Knowledge of Contact Centre Technologies
experience in IT service, operations, and management, including responsibility over Service Level Agreements Knowledge of IT governance and security, data governance and security, IT availability, resilience, and management and prioritization skills. Knowledge of IT Service Management disciplines and frameworks such as ITIL ATTRIBUTES: Passion for Excellence World-class service People-centered Respect Integrity and Ethics Accountability