high-quality technical support to both technical and non-technical end users while supporting a wide range of running at optimum as the next Support Engineer sought to join the Cape Town team of a dynamic Internet Service quick to learn newer technologies as they become available. You will have to assist with installs, maintenance required between customer's sites and providing support to other areas of the business where required. hands-on support. Maintain service qualifications and achieve all KPIs. Provide remote support where applicable
Investment Firm seeks a highly skilled Application Support Analyst to fill a 12-Month Fixed-Term Contract provide optimal & seamless 1st and 2nd Line Support, ensuring operational stability and increasing development environments. Work on multiple projects. Support domains with the technical setup and configuration knowledge of Microsoft Windows, Active Directory and MS Office. Understanding of Database Server Administration
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement various Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
PMO processes. Microsoft Office suite (Word, Excel, PowerPoint). Microsoft Office Project. Presentation Technology or related field is desirable. Microsoft Office Visio. ATTRIBUTES: Interpersonal and problem-solving
ticket until resolution as the next 1 st Line Support Engineer sought by a dynamic Internet Service & single point of contact for customers to obtain support, be this via a customer dedicated Service Desk First-Line Support environment with the proven technical ability to perform First-Line Support to end users requests logged or managed through 2nd and 3rd Line Support tiers. Remain courteous, tactful, honest and professional and intervene directly or by escalation. Process support- or information-requests from various sources (phone
ICT networks while contributing to high-level support such as strategic planning of network upgrades join the Cape Town division of a dynamic Internet Service & Network Specialist. Support functions relationship with the clients and client end-users in support of the Service Delivery Manager and Network Security
ENVIRONMENT: Our client, a global FMCG leader with three Cape Town sites and over 500 employees, seeks a seasoned travel tests. Provide information and technical support to marketing, QA and sales teams to facilitate Commercial exposure Computer Literacy (Microsoft office) Excel Fluency – Intermediate level Excellent verbal
troubleshooting, process mapping and reengineering, support, project management and implementation auditing
whose core role will be to contribute high-level support such as strategic planning of network upgrades Managed Services offerings provided to customers. Support functions will extend from testing and troubleshooting relationship with the clients and client end-users in support of the Service Delivery Manager and Network Security
A prestigious digital command hub situated in Cape Town is in search of a skilled PHP / Laravel Software