experience for all guests. Key Responsibilities: Guest Services: Greet and welcome guests with a friendly and procedures. Provide information about hotel facilities, services, and local attractions. Handle guest inquiries system. Maximize room occupancy and promote hotel services and facilities. Financial Transactions: Process accurately. Communication: Liaise with other departments (housekeeping, maintenance, food and beverage) plus. Previous experience in a hotel or customer service role preferred. Proficiency in using hotel management
a pivotal role in managing staff, coordinating services, and maintaining high standards of hospitality promptly and effectively - Coordinate with other departments to meet guest needs and operational goals - Monitor develop staff to deliver outstanding customer service - Manage budgets, financial plans, and control field - Knowledge of local tourism attractions and services - Experience in revenue management and sales strategies
activities, and providing exceptional customer service to our clients and guests. Key Responsibilities: procedures - Maintain up-to-date knowledge of hotel services, packages, and promotional offers to effectively satisfaction - Collaborate with other hotel departments, including catering, reservations, and event
activities, and providing exceptional customer service to our clients and guests. Key Responsibilities: procedures - Maintain up-to-date knowledge of hotel services, packages, and promotional offers to effectively satisfaction - Collaborate with other hotel departments, including catering, reservations, and event
guests, ensuring high standards of cleanliness and service. Key Responsibilities: Guest Room Cleaning : Clean to guest requests for additional amenities or services promptly. Report any guest concerns or complaints maintenance issues or safety hazards to the appropriate department. Ensure all cleaning equipment is properly maintained
housekeeping, laundry, maintenance, and other support departments. The Back of House Manager plays a critical role cleaning techniques, safety protocols, and customer service standards. o Foster a positive work environment equipment. - Collaborative work with various hotel departments to ensure smooth operations. MR - MR - Monthly
supports the housekeeping team by providing essential services that ensure a comfortable and welcoming environment maintenance or repair needs to the appropriate department. Ensure that all cleaning equipment is in proper
other departments to meet guest needs and ensure efficient operation of housekeeping services Requirements:
food. o Ensure that all food is cooked to the correct temperature and consistency. o Maintain high standards the banquet team to ensure timely and efficient service during events. o Supervise kitchen staff and ensure
managing the service team, coordinating with the kitchen, and maintaining high standards of service and cleanliness providing attentive, courteous, and professional service. Key Responsibilities: Team Leadership : Supervise effective service. Train and mentor new staff members, ensuring they understand and follow hotel service standards procedures. Conduct regular briefings with the service team to communicate daily specials, guest preferences preferences, and other relevant information. Guest Service : Greet guests warmly and ensure they are seated