Hire Resolve is seeking an IT Service Management Administrator for our client in the logistics industry extensive knowledge of ITIL and experience in service delivery, incident and problem management, change management, request management, CMDB, and continuous service improvement. If you are a dynamic professional Responsibilities: Customize the ITSM tool to align with organizational processes. Define and manage service-level the ITSM service desk platform FreshService. Configure workflows, automation rules, and service catalogue
Hire Resolve is seeking an IT Service Management Administrator for our client in the logistics industry extensive knowledge of ITIL and experience in service delivery, incident and problem management, change management, request management, CMDB, and continuous service improvement. If you are a dynamic professional Responsibilities: Customize the ITSM tool to align with organizational processes. Define and manage service-level the ITSM service desk platform FreshService. Configure workflows, automation rules, and service catalogue
business rules and processes will help to steer our customer's projects in the direction of their strategic understand their structure, functions, and products/services Engage in various stages of SDLC, including system Create wireframes and UI designs and document customer journeys Translate requirements for both business galvanise them Facilitate workshops and present to customer stakeholders Build and maintain strong client consultant on projects or applications, and manage customer expectations throughout the project lifecycle
growth of our company. With a strong focus on customer satisfaction and business success, we are dedicated dedicated to providing top-notch recruitment services to both our candidates and clients. Responsibilities: to enhance operational efficiency, quality, and customer satisfaction. Collaborate with senior management relationships with clients, ensuring high levels of customer satisfaction and retention. Stay up-to-date with
growth of our company. With a strong focus on customer satisfaction and business success, we are dedicated dedicated to providing top-notch recruitment services to both our candidates and clients. Responsibilities: to enhance operational efficiency, quality, and customer satisfaction. Collaborate with senior management relationships with clients, ensuring high levels of customer satisfaction and retention. Stay up-to-date with
successful delivery of our solutions according to customer needs and objectives. Prepare SLA or other reports needed. Find ways to increase the quality of customer service. Requirements: 5 Years of experience Excellent
Responsibilities include finding new business, building customer relationships, and meeting sales goals. The ideal grow our customer base. Present and demonstrate Solar PV and BESS products to potential customers, emphasizing Cultivate strong relationships with potential customers. Engage in industry events, trade shows, and networking generate leads. Maintain accurate and current customer records and sales activities using our CRM system client relations team to uphold high levels of customer satisfaction. Coordinate with the technical and
Responsibilities include finding new business, building customer relationships, and meeting sales goals. The ideal grow our customer base. Present and demonstrate Solar PV and BESS products to potential customers, emphasizing Cultivate strong relationships with potential customers. Engage in industry events, trade shows, and networking generate leads. Maintain accurate and current customer records and sales activities using our CRM system client relations team to uphold high levels of customer satisfaction. Coordinate with the technical and
and manage customer accounts to ensure timely payment of invoices Review and assess customer creditworthiness and establish credit limits Proactively contact customers to resolve any payment issues or discrepancies discrepancies Collaborate with internal teams to resolve customer queries and disputes Prepare and distribute reports outstanding debt Maintain accurate and up-to-date customer records and credit files Follow established credit
and manage customer accounts to ensure timely payment of invoices Review and assess customer creditworthiness and establish credit limits Proactively contact customers to resolve any payment issues or discrepancies discrepancies Collaborate with internal teams to resolve customer queries and disputes Prepare and distribute reports outstanding debt Maintain accurate and up-to-date customer records and credit files Follow established credit