Pastel or QuickBooks. Excellent organisational and time-management skills. Essential: Able to read and interpret including those requested by technicians and for spare parts and machinery. Ensure accurate recording of all necessary documentation for VAT processing. Ensure timely submission of VAT payments to avoid penalties. quotation and order requests. Track parts and machine orders, ensuring timely communication with technicians Resources: Manage leave applications and tracker. Ensure timely payment of PAYE and WCC. Organise staff training