Manager Assistant Jobs in Kwazulu Natal
Amasiko Group
- Permanent
Solutions Architect Centurion
Amasiko Group
South Africa
requirements Recommend fit-for-purpose solutions Assist Sales, Service Delivery, OEM and Partnerships, estimates for business cases High-level designs (HLD) Assist internal teams with HLD and Statement of Work (SoW) skills Advanced customer relations management skills Ability to manage service delivery contracts holistically
share this job on whatsappTeam Leader Contact Centre Midrand
Amasiko GroupSouth Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and participating in hiring and training, and keeping management updated on team performance. Operations: Monitor customer service levels Use quality monitoring data management systems Monitor customer queries/complaints and corrective action to rectify deficiencies People Management: Manage and lead the Contact Centre team Identify Identify areas of development Coach and manage individual/team performance Reporting: Monitor daily helpdesk
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