Team Leaders Uk Markets Jobs in Kwazulu Natal
Amasiko Group
Team Leader Contact Centre Midrand
Amasiko Group
South Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and outbound the Contact Centre team Identify areas of development Coach and manage individual/team performance Reporting: helpdesk reports Provide trend data analysis to team and management Minimum Requirements: Education:
share this job on whatsappSolutions Architect Centurion
Amasiko GroupSouth Africa
state-of-the-art ICT solutions, working closely with sales teams, service delivery units, and technology partners Sales, Service Delivery, and OEMs and Partnership teams Responsible for: Solution Qualification Scorecard Assist internal teams with HLD and Statement of Work (SoW) activities Work with the wider team on opportunities pricing elements for solution proposals Lead client teams during Deal Approval Committee (DAC) and Solution response to bid deadlines Ability to work in diverse teams across multiple business areas Proven experience
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