presentations in the Province, and Activities should be captured in Quarterly Report. Update Regional Strategy Contracts and SLAs. Leadership – Administration Provide effective administrative leadership in the office. LEARNING
presentations in the Province, and Activities should be captured in Quarterly Report. Update Regional Strategy Contracts and SLAs. Leadership – Administration Provide effective administrative leadership in the office. LEARNING
outbound calls and email responses Provide actionable data to internal support groups Analyze statistics to determine customer service levels Use quality monitoring data management systems Monitor customer queries/complaints Reporting: Monitor daily helpdesk reports Provide trend data analysis to team and management Minimum Requirements: