POSITION: REGIONAL MANAGER – MPUMALANGA DEPARTMENT: MPUMALANGA REGIONAL OFFICE REPORTS TO: DIVISIONAL is seeking an experienced and dynamic Regional Manager for the Mpumalanga Regional Office. This key role Applications Effectively screen, prepare, and refer quality applications to Funds in line with the company's company's mandate and turnaround times. Management of Pipeline Ensuring that all applications received are screened deals must have been presented by the Regional Manager to an Investment Committee. Commitments and Disbursements
POSITION: REGIONAL MANAGER – MPUMALANGA DEPARTMENT: MPUMALANGA REGIONAL OFFICE REPORTS TO: DIVISIONAL is seeking an experienced and dynamic Regional Manager for the Mpumalanga Regional Office. This key role Applications Effectively screen, prepare, and refer quality applications to Funds in line with the company's company's mandate and turnaround times. Management of Pipeline Ensuring that all applications received are screened deals must have been presented by the Regional Manager to an Investment Committee. Commitments and Disbursements
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and participating in hiring and training, and keeping management updated on team performance. Operations: Monitor determine customer service levels Use quality monitoring data management systems Monitor customer queries/complaints Ensure correct procedures for logging calls Assess quality of contact centre staff performance Coordinate corrective action to rectify deficiencies People Management: Manage and lead the Contact Centre team Identify
skills Advanced customer relations management skills Ability to manage service delivery contracts holistically