POSITION: REGIONAL MANAGER – MPUMALANGA DEPARTMENT: MPUMALANGA REGIONAL OFFICE REPORTS TO: DIVISIONAL is seeking an experienced and dynamic Regional Manager for the Mpumalanga Regional Office. This key role financial efficiency, sustainability, and adherence to internal processes while providing effective leadership with the company's mandate and turnaround times. Management of Pipeline Ensuring that all applications received deals must have been presented by the Regional Manager to an Investment Committee. Commitments and Disbursements
POSITION: REGIONAL MANAGER – MPUMALANGA DEPARTMENT: MPUMALANGA REGIONAL OFFICE REPORTS TO: DIVISIONAL is seeking an experienced and dynamic Regional Manager for the Mpumalanga Regional Office. This key role financial efficiency, sustainability, and adherence to internal processes while providing effective leadership with the company's mandate and turnaround times. Management of Pipeline Ensuring that all applications received deals must have been presented by the Regional Manager to an Investment Committee. Commitments and Disbursements
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and participating in hiring and training, and keeping management updated on team performance. Operations: Monitor and email responses Provide actionable data to internal support groups Analyze statistics to determine customer service levels Use quality monitoring data management systems Monitor customer queries/complaints and corrective action to rectify deficiencies People Management: Manage and lead the Contact Centre team Identify
business cases High-level designs (HLD) Assist internal teams with HLD and Statement of Work (SoW) activities skills Advanced customer relations management skills Ability to manage service delivery contracts holistically