Assess quality of contact centre staff performance Coordinate call calibration sessions Analyze customer service
of the Regional Office by facilitating & coordinating company events and presentations in the Province accuracy thereof. Credit Control and Impairments Assist in completing the Portfolio Impairments model on
of the Regional Office by facilitating & coordinating company events and presentations in the Province accuracy thereof. Credit Control and Impairments Assist in completing the Portfolio Impairments model on
requirements Recommend fit-for-purpose solutions Assist Sales, Service Delivery, OEM and Partnerships, estimates for business cases High-level designs (HLD) Assist internal teams with HLD and Statement of Work (SoW)