Virtual Agent) to Develop analytics and reports on Service Now platform. This will be a 3-year Fixed Contract co.za Develop your own analytics and reports on Service Now platform Align with stakeholders to deliver deliver them their desired reports Use your Service Now experience to exercise governance on the reporting Experience: Min 8 years working experience in IT Service Management ServiceNow development (UI Builder, willingness to quickly learn ServiceNow development Service Management, ITIL Any additional responsibilities
responsibility for closing the same within defined SLA's (Service Level Agreements) Control all aspects of SAP Systems organisational Agile Working Model Performing ticket duty services as and when required in-line with feature team work experience Agile Methodology knowledge IT Service Management (ITSM) Any additional responsibilities
responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting