Minimum 1 year of experience in customer service/account management Microsoft Office experience CRM system
new lease agreements, including setting up Xero accounts, generating invoices, sending mandates, and ensuring interaction: address incoming calls related to account queries with professionalism, escalate or transfer ensure all proof of payments are documented in Xero accounts Risk management: proactively manage potential transactions, resolving disputes, and managing accounts Problem-solving abilities: strategic problem-solving
the network systems you manage Ownership and accountability: you demonstrate a strong sense of ownership tasks and responsibilities. This includes being accountable for the outcomes of your actions, solving problems