associated with financial operations. Provide general assistance to the Operations team and end users Adhere to Management Perform daily operations tasks and end user support Creation of pertinent test documentation Enable Functional skills Finance/Accounting understanding to assist with problem resolution Understanding of operations topics Willingness deal with (talk to) our global customers (due to the global exposure language barriers shift schedule IT experience delivering operations support services Soft Skills Problem solving capabilities
experience. COMMENCEMENT: As soon as possible ROLE: Support with the development and creation of Planning Models Models for international production. Assist with Operations Support for the GFBB Planning & Reporting ESSENTIAL SKILLS SAP SAC (Planning and Reporting) Support SAP BW Query Design and Modelling SAP BW-IP Knowledge
training to fellow colleagues and users when required Assist with training – when required Compiling of user Coordination between development and support environments Assisting with the business case Planning and appropriate format depending on methodology followed Assist with identification and management of risks Important:
approaches used to build application solutions Assisting Business with POCs and business value calculations Coordination between development and support environments Assisting with the business case Planning and communication Requirements analysis and development Assist with identification and management of risks Knowledge
performing fixes per documented procedures or support-provided instructions. Event Monitoring ensures events and participate in situation management to assist clients or other teams in response to issues. Solid operational issues as 1st level support and notify appropriate support personnel for problem resolution by Operations or Incident Management. 1st level support of online business applications ensuring 24x7 availability
training to fellow colleagues and users when required Assist with training – when required Compiling of user user and operational manuals System audits Assist with identification and management of risks Important: Coordination between development and support environments Assisting with the business case Planning and
possible ROLE: Full DevOps and Request Management. Support Production systems (24/7 Standby) System monitoring deal with (talk to) our customers. In most cases, they will be foreign customers and language barriers Alternatives. Review and present to Product Owners. Support systems solutions in line with quality and delivery
approaches used to build application solutions Assisting Business with POCs and business value calculations Coordination between development and support environments Assist with identification and management of methodologies Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office
Coordination between development and support environments Assisting with the business case Planning and appropriate format depending on methodology followed. Assist with identification and management of risks. Frontend
Proactively propose solutions to improve the support of (new) business processes. Providing business data for testing of user stories Execute and/or support testing activities, for example: unit testing, migration Go-Live preparation and post Go-Live Support Change Management – Manage changes and present implementation. Willingness to engage foreign customers and be sensitive to possible language barriers holidays on implementation and operations (IT Support) related tasks. Flexibility to take up different