Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
unit REQUIRED SKILLS AND KNOWLEDGE Basic life support trained Infection prevention and control (IPC)
Deployment in cloud and mobile devices Software support and training Travel if required Market the products
workload. Coordinating the outputs of tendering support personnel towards achieving the unit's tendering