locations Johannesburg / Centurion / Durban / George / Cape Town The Technical Support Technician at the client
service request or real incident tickets. The solution time is equal for both ticket types. There are no exceptions Service time DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM operations High: 4 Std. Medium: 17 Std. Low: 35 Std. Solution time DAM operations concerning service request ticket well as independently and submit deliverables on time and in excellent quality. Strong interpersonal and
potential future reference or as needed. Must have good time management to ensure tasks are delivered in agreed well as independently and submit deliverables on time and high quality. Above board work ethics is of Willing and able to travel for up to 2 weeks at a time (international) if required.
existing and new applications / systems Excellent time management skills Responsible for the entire software well as independently and submit deliverables on time and in excellent quality. SELF STARTER. Above board able to travel extensively, for up to 2 weeks at a time (international). ADVANTAGEOUS SOFT SKILLS Speaking
well as independently and submit deliverables on time and in excellent quality. ESSENTIAL SKILLS: Expert discipline to ensure tasks will be completed on-time Pleasant, approachable disposition Business writing
Uphold a high standard of cybersecurity at all times Important: A clear criminal record is required. team Commitment to delivering high-quality work on time ADVANTAGEOUS SKILLS Experience in IT infrastructure
well as independently and submit deliverables on time and in excellent quality. SELF STARTER. Self-motivated able to travel extensively, for up to 2 weeks at a time (international). Excellent interpersonal and organizational
well as independently and submit deliverables on time and in excellent quality. SELF STARTER. Above board able to travel extensively, for up to 2 weeks at a time (international). ADVANTAGEOUS SOFT SKILLS Speaking
delivery estimates Resolving issues or complaints in a timely manner. Cold calling potential clients. Keeping
delivery estimates Resolving issues or complaints in a timely manner. Cold calling potential clients. Keeping