Service Desk, hardware configuration and technical support. Fluent German-speaking, including Business reading processes and tools beneficial. ROLE: Application support for Application owners, including governance adherence Active Directory, VMWare. Provide VM0 Application support to all GROUP markets, globally. Ticket and change raised by users either telephonically or via email. Support Applications that cover a vast landscape - from to ensure ongoing excellence. ROLE: Application support for Application owners, including governance adherence
skills. SAP BPC skills. Experience in Application Support. Any additional responsibilities assigned in the and Planning Applications form Lumira to SAC. Support applications in BW and SAC. Assist in handling and Planning Applications form Lumira to SAC. • Support applications in BW and SAC. • Assist in handling • SAP BPC skills. • Experience in Application Support. • Any additional responsibilities assigned in
propose solutions to improve the support of (new) business processes Support the functional team with issues process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing owners • Go-live preparation and post Go-live support • Interaction with clients through meetings, calls
testing. Go-live preparation and post Go-live support. Operations experience (ticket handling, problem Proactively propose solutions to improve the support of (new) business processes. ABAP debugging beneficial process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing
objects. Preparation of test cases and user manuals. Support experience S/4HANA Functional experience will be propose solutions to improve the support of (new) business processes Support the functional team with issues Preparation of test cases and user manuals. • Support experience • S/4HANA Functional experience will propose solutions to improve the support of (new) business processes • Support the functional team with issues
objects. Preparation of test cases and user manuals. Support experience S/4HANA Functional experience will be propose solutions to improve the support of (new) business processes Support the functional team with issues Preparation of test cases and user manuals. • Support experience • S/4HANA Functional experience will propose solutions to improve the support of (new) business processes • Support the functional team with issues
objects. Preparation of test cases and user manuals. Support experience S/4HANA Functional experience will be propose solutions to improve the support of (new) business processes Support the functional team with issues Preparation of test cases and user manuals. • Support experience • S/4HANA Functional experience will propose solutions to improve the support of (new) business processes • Support the functional team with issues
(monitoring control, IM, PM, CM, documentation, end-user support, ITSM, etc.) Basic knowledge of AWS DevOps and and Planning Applications form Lumira to SAC. • Support applications in BW and SAC. • Assist in handling • SAP BPC skills. • Experience in Application Support. • Any additional responsibilities assigned in
on a VDI environment Designing VDI solutions to support business requirements based on GROUP guidelines VDIs matching their exact application needs and supporting the GROUP partner onboarding process (e.g. Crash demands (related to user requirements/platforms) Supporting and consulting applications owners on specific on a VDI environment Designing VDI solutions to support business requirements based on GROUP guidelines VDIs matching their exact application needs and supporting the GROUP partner onboarding process (e.g. Crash
training to fellow colleagues and users when required Support system audits IFT Specific Role Tasks/Requirements and delivery requirements (Template solution) Support the following steps in the Designing Cycle Preparation systems/processes / maintenance requests Provide support to all user departments in achieving the approved to fellow colleagues and users when required • Support system audits • IFT Specific Role Tasks/Requirements and delivery requirements (Template solution) • Support the following steps in the Designing Cycle • Preparation