issues Software migration and agent distribution Attendance in rolling on-call duty 24h/7 Investigating new
deploy your solutions with our agile toolchain. No on-call duty required at this point Important: A clear criminal Generative AI, Scripting in ServiceNow, Virtual Agent) Alternatively sound JavaScript development experience
with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof
incidents and tickets for Controlling, modules' cost centre, cost elements, internal orders, Asset accounting
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing Functional
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
issues or complaints in a timely manner. Cold calling potential clients. Keeping up-to-date on current
issues or complaints in a timely manner. Cold calling potential clients. Keeping up-to-date on current
practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional