support - Interaction with clients through meetings, calls, and emails - Handling Tickets and Tasks with the the analysis and resolution of Production Support calls - Raising Change Requests (CR's) and writing Functional
and agent distribution - Attendance in rolling on-call duty 24h/7 - Investigating new platforms for license
deploy solutions using agile methodologies - No on-call duty required at this point
and agent distribution - Attendance in rolling on-call duty 24/7 - Investigating new platforms for license
Platforms – Operating systems (Windows, Linux), Data Centres, Networks, Databases, Web technologies, Cloud technologies