ServiceNow platform. Align with stakeholders to meet their reporting needs. Exercise governance over
toolchain, CMDB, ResolveIT, SAM) - Lead of operation meetings - Coordinate external contractors - Support and
toolchain, CMDB, ResolveIT, SAM) - Lead of operation meetings - Coordinate external contractors - Support and
Go-live support - Interaction with clients through meetings, calls, and emails - Handling Tickets and Tasks