inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims responsible for managing both inbound and outbound calls, as well as other correspondence related to claims
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims responsible for managing both inbound and outbound calls, as well as other correspondence related to claims
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims responsible for managing both inbound and outbound calls, as well as other correspondence related to claims
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims responsible for managing both inbound and outbound calls, as well as other correspondence related to claims